FitBox IQ recognises the importance of the performance of online technology and how personal information is collected, stored and used. FitBox IQ is bound by the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs) set out in the Privacy Act, and understands the importance people place on their personal information.
At FitBox IQ, we are committed to ensuring that all information collected by us is treated with the appropriate degree of privacy and confidentiality. Our employees understand their responsibility to protect and use your personal information correctly.
We may collect personal information that is reasonably necessary for, or directly related to, one or more of our services or activities; or because it is required under relevant law or regulation.
The type of personal information we may ask you for includes your name, address, telephone number, email address, your occupation and other information that is capable of identifying you (including information about your work history and experience in the event that you apply for a position with us). This information is kept and treated as confidential information and will only be used by SportsMed.
FitBox IQ will generally collect information directly from you, using tools such as the internet; via forms; by telephone conversations or emails; or from your authorised representative. There may be some instances where personal information about you will be collected from a third party, a publicly available source or by other lawful means, but only if:
We will usually notify you about these instances in advance or where that is not possible, as soon as reasonably practicable after your information has been collected. If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you or your authorised representative with the requested services and/or information.
If you access our website, we may collect additional personal information about you in the form of your IP address and domain name.
Our website may contain links to other websites.
We are not responsible for the privacy practices of linked websites and linked websites are not subject to our privacy policies and procedures.
Sometimes we receive unsolicited information from individuals or from other sources. If we determine that we could not have collected the information for one or more of our functions or activities, we will take reasonably practicable steps to re-identify or destroy the information. Alternatively, we will take reasonable steps to protect the information from misuse or unauthorised disclosure. Disclosure of unsolicited information we hold may be made where required or permitted by law.
The personal information that we collect and hold about you depends on your interaction with us. Generally, we will only collect and hold your personal information where it is reasonably necessary for us to establish and/or maintain a relationship with you. We may use your personal information for the purposes of:
If you do not wish to receive Marketing Material from us you can opt out at any time by contacting us as detailed below.
We do not sell personal information, and we do not give personal information to other organisations unless one or more of the following situations applies:
In providing services or information to you, your personal information may be disclosed to our related bodies corporate currently located in Australia, New Zealand and the United Kingdom.
We will take reasonable steps to ensure that the information we hold about you is relevant, accurate, up-to-date and complete. We take reasonable and practicable steps to protect your personally information from loss, misuse, modification, disclosure, interference or unauthorised access.
When we no longer need your personal information we will take all reasonable and practicable steps to de-identify or destroy the information in a secure manner.
You can request that we provide you with access to information we hold about you or ask us to correct any personal information we hold about you that is out-of-date, incorrect, incomplete or misleading. You can contact us by submitting a request in writing to the address set out below. If we are able to, we will action your request within a reasonable time frame following receipt of your request.
We may decline a request for access to personal information in circumstances prescribed by the Privacy Act and as amended from time to time. If complying with your request for access or amendment requires considerable time and expense on our part, we may charge you a reasonable fee for providing you with copies of the information. If we are unable to agree to your request, we will provide you with an appropriate explanation.
3/14 Hinkler Court, Brendale, QLD 4500
1300 663 492
If you contact us in relation to your personal information and believe that we have not resolved your request you may apply to the Office of the Australian Information Commission (OAIC) to have your complaint heard and determined.